I have spent most of the past decade developing digital products in domains where truth and accuracy really matter, including government services and public policy. More recently, that has involved a lot of working with AI. This blog post summarises some of the approaches to AI product management that I have seen work well and […]
As a product manager and all-around data nerd, analysing product and user data is something that brings me joy. This is convenient, as understanding users and analysing data are two of the biggest parts of my job. In this post, I share some of the tools and data sources I like best. Product analytics Useful […]
The past few months have been busy for me! I have been trying to sell my house and find somewhere new to live. In September, I had an offer accepted on an awesome place (woop woop!). Assuming the sale doesn’t fall through (a big assumption in England), and assuming this is actually my forever home […]
Product discovery is all about uncovering user problems and validating solutions to those problems quickly. When teams start discovery without preparation this can lead to wasted time, wasted effort and bad solutions. This post explores my thoughts on how best to help teams prepare for product discovery (aka pre-discovery). 1. Explain the big picture Want […]
For years I used Evernote to store my notes and Trello to track my actions. For the past 2 years, I have been using Obsidian for both. This post summarises how and why I am using Obsidian. Credits again go to Henry Franks for putting me on to this! Why I like Obsidian Obsidian is […]
In this post, I use my experience of playing Settlers of Catan online during lockdown and onboarding to Arc Browser to illustrate why solving problems for a user is critical if you want them to switch to using your product, and why user value often comes before usability. Product #1: Settlers of Catan (online version) […]
In 2018, I wrote a blog post which turned out to be one of my most popular: How I stay organised using Trello, Kanban, GTD and Inbox Zero. A lot has changed in the past 6 years! Wunderlist is no more. Trello has been acquired by Atlassian. I am no longer using personal Kanban. And […]
One of the best books I have read in the past decade is Make Time by Jake Knapp and John Zeratsky. The book explores techniques to help readers “focus on what matters every day”, and it has had a big influence on how I try to spend my time. This blog post covers the two […]
Working in an AI startup has its benefits. Chief among them is that I have spent a lot of time working with a small but talented group of people who have a great understanding of AI technology. I have been trying hard to absorb as much of that knowledge as I can along the way […]
Roadmaps, delivery plans, timelines and dependency maps are all artefacts that people use in different and overlapping ways. In this post, I describe my interpretation of what each of these artefacts are, how I like to use them when working with product teams and explain how the Civilization 6 Tech Tree can be a source […]